Putting Citizens at the Center of
Smart City Initiatives
AI-Powered Digital Platforms Transforming the Quality of Life
Meeting Citizens’ Digital Experience Demands
Smart Energy and Water
Our platforms enable cities to integrate digital self service and implement dynamic energy and water management strategies, shaping resilient and eco-friendly city
infrastructure.
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Smart Homes and Buildings
Redefining living with smart home and building technologies as it enhance residential and commercial experiences.
Leveraging our platform, cities are enabled create connected and intelligent living spaces- whether by integrating DERs, digital tools, analytics, and more.
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SmarteMobility
With our innovative platforms and services, cities are implementing electric vehicle infrastructure and AI-powered customer experiences
to build sustainable transportation
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Personalization and Omnichannel
Personalization and omnichannel approaches prioritize user experiences and results in enhanced services. Through our
tailored communication channels and integrated platforms, residents and businesses benefit from seamless and user-centric interactions in cities.
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Smart City Operations
To improve livability and foster digital excellence the experience platform streamline operations and help cities ensure efficient
citizen participation with online public services
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Digital Citizens
Fostering digital citizenship, cities leverage technology for active citizen engagement. Through our platforms, mobile applications,
and interactive tools, residents actively connect with utilities and government organizations.
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Powered by AI/ML
Powering Innovation for Smarter Cities with #1 Digital Platforms
SEW seamlessly intertwines the capabilities of Artificial Intelligence (AI) and Machine Learning (ML) with advanced mobile and digital engagement technologies, delivering intelligent and adaptable connected experiences for Smart Cities. Our state-of-the-art cloud-based digital platforms empower city administrators to redefine the citizen experience, cultivating a distinctive digital advantage to municipal and government services. Gain intelligent insights fostering connected and intelligent experiences within Smart Cities.
Powered by #1 SmartCX Platform
Facilitating Seamless and Intelligent City Services Management
Our SmartCX platform revolutionizes citizen experiences and fosters digital self service . We prioritize environmental stewardship through personalized citizen journeys, intuitive self-service functionalities, and forward-thinking digital solutions aimed at advancing the adoption of sustainable practices for a smart city.
Digital Marketplace 
Multichannel Communication 
Billing and Payment 
Advanced E-Mobility 
Energy Efficiency 
Rebate and Program Management 
Smart Home Management 
Demand Response 90%
Rise in Adoption of Sustainable Solutions
75%
Increase in Citizen Engagement
62%
Reduction in Response Time
In the Spotlight
Transforming the Energy and Water Ecosystem and Achieving the Mission Sustainability
Discover how artificial intelligence (AI) is revolutionizing the energy and water industry, driving sustainability and reshaping our future. Explore AI's role in net-zero transitions, responsible value chains, and enhancing human experiences. Join us on a journey toward a greener future with AI as our guide.
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Tech-En-Route 
Schedule & Dispatch 
Smart Meter Management 
Smart Meter Management 
Smart Damage Assessment 
Enterprise Asset Management 
Smart Vegetation Management 
Location Intelligence Powered by #1 SmartWX Platform
Optimizing Workforce Management for Smart Cities
Discover the future of urban management with our cutting-edge Digital WX Platform tailored for smart cities. We empower city administrators by deploying advanced solutions, automating critical processes, and setting new standards in service management. With our digital solutions, service providers can connect neighborhood infrastructure to synergistically improve operational excellence, enhance revenue potential, and promote sustainable lifestyles.
90%
Increase in Work Order
Completion Rate
80%
Reduction in Service
Response Time
75%
Accuracy in Predictive
Maintenance
Customer Experience
38 Districts, 28 Lakh Customers, 1 unified Digital CX Platform
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Outage Management
Winning Story of Improving Customer Satisfaction and Experience during Service Outages - Case Study of a Public Utility
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Workforce Management
Digitizing Field Workforce Management With An Integrated WX Platform For An Electric Provider
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Powered by SmartIX
Turning Data into Actionable Intelligence
SmartiX is the pioneering AI and ML-driven analytics platform tailored for smart cities. SmartIX empowers cities to harness insights from diverse data streams, enabling automation of essential processes and offering tailored analysis for citywide use cases. By integrating AI, ML, and IoT technologies, SmartiX transforms data into actionable intelligence, fostering smarter decision-making and optimizing operational efficiency for sustainable city management.
Customer Behavioral Analytics 
Complaints & Violations 
Smart Rebate & Program Management 
Smart Energy Disaggregation 
Energy Efficiency Be in the Know
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