Smart Damage Assessment
Proactive and Predictive Assessment of Emergency Events for Reliable Service Delivery
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Leverage Predictive Damage Assessment Platform to Enhance Service Reliability
Predicting a service disruption, understanding the severity, and responding to an emergency event can be challenging for a utility. Leverage SEW’s Smart Damage Assessment platform to efficiently capture data, automate the operational processes, and provide field workforce and back-office staff with advanced situation awareness for damage assessment and immediate service restoration.
Aggregate data from the field, create work orders, schedule and dispatch workers to fasten the damage restoration process
Optimize field workforce assignment based on accurate identification of damage types
Ensure seamless communication with field workers via mobile app and web-based application to make immediate, informed decisions on a restoration plan. 
Be connected even when offline for improved information transparency 
Leverage pre-built and customizable templates of damage assessment surveys for efficient data capturing
Build connected customer-workforce experiences by streamlining outage restoration information
Enable live data validation for error-free data collection
Determine crew locations in real-time to optimize restoration strategy 
Leverage interactive dashboards to identify outage event, manage assessment for a proactive response
AI/ML powered damage and restoration reporting and analytics for comprehensive damage assessment in utility service area
Allow seamless integration with utility back-office systems and third-party software applications
Platform Benefits
Faster Service Restoration 
Improved Estimated Restoration Times 
Enhanced Operational Efficiency
Streamlined Work Order Management
Enhanced Worker Safety
Reduced Service Cost 
Improved Customer Satisfaction
Multi-device Support Customized for User Experience
Industry Insight and Thought Leadership
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