Drought Management Platform

Powered by Vertical AI

Building a Drought-Resilient Future

With AI-Powered Digital Platforms

As the world faces the growing threat of droughts and the challenges of water conservation, it has become critical for utilities to adopt comprehensive, efficient digital platforms to manage water resources effectively.

SEW’s Smart Drought Management Platform is designed to empower water utilities, cities, and municipalities to lead the fight against droughts and proactively collaborate with their customers to manage water. Powered by vertical AI and real-time data analytics, our platform enables comprehensive visibility across the water infrastructure, enhancing operational planning, and driving informed customer experience. With the ability to detect water leaks, optimize distribution, drive proactive drought response plans, utilities can now foster customer engagement to drive water conservation, sustainability, and build drought resilience.

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Reasons to Adopt

SEW’s Smart Drought Management Platform

Designed for Water Utilities, Cities, and Municipalities

Purpose-built for Utilities with Vertical-Specific Advanced AI Algorithms

Ability to Implement Impactful Drought Response Plans

Intelligent Marketing Automation & Customer Outreach

Deliver Personalized Conservation Programs Driven by Advanced Analytics

Targeted Conservation Campaigns to Boost Customer Awareness

Personalized, Multichannel Messaging and Alerts

Compliance with Government Mandates and Regulations

Build Customer Awareness

Empowering Customers to Combat Droughts with AI-Powered Innovation

SEW’s Smart Drought Management Platform equips utilities with the ability to effectively raise awareness and foster lasting water conservation habits among their customers, addressing the critical challenges of drought. With our AI Platform, utilities can provide customers with essential self-service capabilities, such as detailed insights into their water usage, online billing and payments, leakage reporting, personalized conservation tips and recommendations, and more, enabling customers to be better prepared and proactive in tackling drought crises.

Equip customers with real-time, intuitive insights into their water usage

Communicate drought information and offer personalized programs through multichannel communication via text, IVR, push, email, chatbot, and more!

Drive customer education and promote responsible water consumption habits with personalized recommendations and tips

Accelerate customer participation in drought management programs and government-funded initiatives through gamified elements and intelligent incentives

Minimize water waste by empowering customers to report leaks and inefficient supply

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Smart Drought Management

Smarter Ways to Elevate Operational Efficiency for Water Utilities

Tailored for AMI/AMR and non-AMI water utilities, our Smart Drought Management Platform equips utilities with comprehensive tools needed to develop and implement effective drought response plans, manage water demand and supply, and enhance customer service. Featuring advanced capabilities such as fraud detection, workforce management, targeted marketing for water conservation, and strict compliance with government mandates, our platform ensures enhanced agent experience, operational efficiency and drought management.

Elevate service agent experience with comprehensive visibility into customer journeys, enabling proactive response to service challenges

Deep dive into customer segmentation to craft impactful drought management programs

Minimize water fraud and theft by leveraging advanced revenue and fraud detection capabilities

Seamless integration across customers, agents and workforce to enable quick issue resolution and customer support

Ensure compliance with government mandates to effectively address drought management

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AI-Powered Analytics

Transforming Drought Management with Vertical AI and Analytics

SEW’s Smart Drought Management platform harnesses the power of vertical AI, specifically trained for industry use cases, to provide intelligent insights and reporting capabilities Utilities can leverage our platform to detect water leakages, optimize operations, understand customer behavior, and develop effective drought management strategies. With data-driven insights, utilities can craft impactful campaigns, enhance preparedness, and drive awareness for more effective drought management.

Leverage intuitive graphs and dynamic dashboards to gain actionable insights into consumer water usage

Prioritize drought management by identifying high-impact areas for targeted water conservation efforts

Design and execute personalized campaigns, tips, and recommendations to drive awareness and improve readiness for drought situations

Leverage advanced leak analytics and reports to proactively detect and address water leakages and wastage

Apply conservation analytics to deliver personalized conservation programs or government incentives to reduce the impact of droughts

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Building Drought Resilience with Digital Customer Engagement Powered by Smart Analytics

Read the Case Study

The SEW Advantage

Harness AI-Driven Insights for Proactive Water Management

Cultivate a Culture of Responsible Water Consumption

Achieve and Exceed Mandatory Reduction Targets of 8-36%

Minimize Water Wastage and Losses

Build Strong Customer Partnerships with Intelligent Communications

Strengthen Drought Preparedness and Resilience

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FAQs

Vertical AI refers to AI specifically trained on certain industry use cases (in this case, the utility industry) to provide highly specialized, context-aware insights and solutions tailored to address industry-specific challenges.

The platform is designed to address the needs of water providers, whether utilities, cities, or municipalities in drought-prone regions, helping them manage water resources more effectively and build resilience against future droughts conditions.

The SEW Smart Drought Management Platform helps utilities comply with government drought mandates by offering comprehensive capabilities to monitor and report water usage, build customer engagement, implement mandatory reduction targets, and deliver conservation programs.