March 24–27
AI Innovation Meets Purpose
Experience the Future
of Energy and eMobility
Dallas, Texas
As the energy and utilities sector undergoes rapid transformation, utilities face pressing challenges in grid management, customer engagement, workforce optimization, DER (distributed energy resources) integration, and overall operational efficiency. The shift toward smarter, more agile energy systems requires advanced platforms that provide actionable and real-time insights.
At SEW, we empower energy and water providers with AI-driven platforms that revolutionize how utilities operate. Our vertical-specific platforms help streamline customer and field service experiences and by leveraging deep AI use cases, we turn complex challenges into opportunities for growth, resilience, and improved service delivery, enabling utilities to thrive in the digital age.
Gather, Network, Learn With SEW
At
At DTECH, we’ll be showcasing our industry-leading CX, WX, and IX platforms—designed to revolutionize the way energy and utilities operate and interact with customers. Meet our experts to discover how we are transforming over 450 utilities around the globe.
- Attend Exclusive Networking Dinner
- Enjoy Thought Provoking Discussions & Chats
- Meet Our Experts for 1:1 Discussions
- Discover How Connected CX-WX-BX Platforms Accelerate Success
Meet SEW Experts at DistribuTech 2025
- CX, WX, eMobility, and IX Platforms: Discover how SEW’s industry-leading, AI-powered platforms are transforming customer, workforce, and operational experiences for utilities worldwide.
- Global Impact: Trusted by over 2 billion people across the globe, SEW is the leading Digital Customer Experience platform in the energy and utilities sector.
- Tailored Platforms for Utilities: Our Platforms are specifically built for electric, water, and gas providers, as well as Smart Cities, communities, municipalities, and governments, addressing every unique need of the energy and utility ecosystem.
- Connecting Every Touchpoint: Learn how SEW’s platforms seamlessly connect the entire energy value chain—from customers and service agents to business operations, field workers, grid assets, and beyond.
Why Integrated
SmartCX™ + SmartWX™ Is the Game-Changer
- Unite Customers and Workforce: Seamlessly connect customer needs with field operations to ensure faster issue resolution and higher satisfaction.
- Eliminate Siloes: Bridge fragmented systems across customer experience, workforce, and business operations with one unified platform.
- Innovate Faster: Replace slow, costly legacy systems with agile, industry-specific AI-powered solutions.
- Scalable solutions to handle over 1,000+ industry use cases.
SEW’s Spectrum of AI Platforms
#1 Digital Customer Experience (CX) Platform
- Energy Efficiency & Water Conservation
- Billing & Payments
- Outages & Service Requests
- Electric Vehicle & Smart Home
- Usage & Comparison
- Preference & Notification Centre
- Advanced CRM & Marketing Cloud
- Smart Messaging & Chatbots
#1 Digital Workforce Experience (WX) Platform
- Work Order Mgmt.
- Auto Scheduling & Dispatching
- Assets & Inventory Mgmt.
- Training & Learning Mgmt.
- Online & Offline mode
- Safety & Compliance
- Damage Assessment
- Operational AI & Analytics
- GPS Route Tracking & Optimization
AI/ML/IoT Analytics (IX) Platform
- Energy & Water Analytics
- Prog & Rebate Mgmt.
- Peak Load Mgmt.
- Complaints & Violations
- Leakages & Flow Analysis
- Micro Customer Segmentation
- District Metering Analysis
#1 Digital Customer Experience (CX) Platform
- EV Charging Mgmt.
- EV Fleet Mgmt.
- Digital Payments
- Rate Plans & Tariffs
- CRM & Service Mgmt.
- Map View of Charging Stations & Charger Types
- Route Planning & Navigation
- Rebates & Programs
- EV Marketplace
- Multichannel Notifications
Exclusive VIP Dinner Invite
Say Hello to the Powerful Digital Innovation in the Energy Sector
Meet Us at DistribuTech 2025
From the Past
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