Groundbreaking Innovation
for Gas Providers
Driving Efficiency with AI-Powered Digital Platforms
Shaping Tomorrow's Energy Landscape with AI
Digital Transformation
By leveraging digital platforms, gas providers optimize their operations, enhance customer experiences, and unlock new opportunities and unlock
new opportunities along the entire value chain.
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Customer-Centric Approach
Interactions in the gas industry are increasingly governed by customer journey analysis and personalized communication. We provide
digital platforms to prioritize customer-centric strategies that builds stronger relationships with their customers, improve satisfaction levels, and drive loyalty.
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Workforce Engagement
We empower the workforce with digital tools and technologies, which streamline field operations, improve response times, and
ensure workforce safety. Digital field workforce engagement is becoming essential for gas providers to enhance operational efficiency and productivity.
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Establishing Intelligent Enterprises
Gas providers are striving to establish intelligent enterprises that are agile, efficient, and customer-centric. By implementing
digital platforms, providers can automate processes, generate insights, empower their workforce, and deliver seamless customer experiences that meet the expectations of today's consumers.
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E-Mobility Infrastructure
The rise of e-mobility is driving the need for robust infrastructure to support the deployment of electric vehicles (EVs) and fuel cell
vehicles (FCVs) powered by gas-derived hydrogen. We provide comprehensive e-mobility infrastructure solutions, including EV charging infrastructure, to support the transition to cleaner transportation alternatives.
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Smart Infrastructure
The integration of smart technologies into gas infrastructure is revolutionizing how the industry operates. From
smart meters and sensors to predictive maintenance solutions, we provide state-of-the-art infrastructure digital platforms that enhance safety, reliability, and operational efficiency.
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Powered by AI/ML
Delivering the Business of Connected Experiences with AI Platforms
Elevate your gas operations to unprecedented heights with our bespoke digital platforms built exclusively for the gas industry. At SEW, we seamlessly leverage the power of Artificial Intelligence (AI) and Machine Learning (ML) with cutting-edge digital platform, finely tuned to optimize every facet of the gas sector. Our cloud-based platforms deliver not just data, but intelligent insights, empowering you to make informed decisions that revolutionize customer experiences, asset management, and operational efficiency. From redefining customer interactions to streamlining operations, our platforms not only enhance service delivery but create enduring connections, ensuring customer satisfaction is at the core of your success.
Powered by #1 SmartCX Platform
Paving the Way for Intelligent Gas Management with AI
Our trusted SmartCX platform propels the gas industry into a new era of innovation. We specialize in facilitating a seamless transition to intelligent gas management, revolutionizing customer experiences while prioritizing sustainability. The AI platform offers personalized customer journeys, intuitive self-service functionalities, and forward-thinking digital platforms, championing the adoption of environmentally conscious practices within the gas sector.
Digital Marketplace 
Multichannel Communication 
Billing and Payment 
Advanced E-Mobility 
Energy Efficiency 
Rebate and Program Management 
Smart Home Management 
Demand Response 90%
Surge in Adoption of Gas Platform
75%
Increase in Marketplace Engagement
62%
Reduction in Gas-related Inquiries
In the Spotlight
SEW has been distinguished as the premier provider of digital customer engagement solutions for utilities in the latest IDC MarketScape Report for the period of 2023-2024. As the IDC Leader in Digital Customer Engagement for Utilities, SEW brings cutting-edge solutions that harness the power of artificial intelligence to enhance customer interactions. Enables utilities to navigate the complexities of the digital landscape with ease, providing innovative solutions tailored to meet the evolving needs of workforce management in today's digital age.
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Tech-En-Route 
Schedule & Dispatch 
Smart Meter Management 
Smart Meter Management 
Smart Damage Assessment 
Enterprise Asset Management 
Smart Vegetation Management 
Location Intelligence Powered by #1 SmartWX Platform
Enhancing Workforce Efficiency with AI/ML Digital Platforms
Experience the next generation of workforce management tailored for the gas industry with our state-of-the-art Digital WX Platform. We empower gas service providers by deploying cutting-edge solutions, automating field service management processes, and establishing new benchmarks in service management. With our digital platforms, gas providers can seamlessly connect infrastructure to enhance operational efficiency, unlock revenue opportunities, and foster sustainable practices.
90%
Surge in Work Order
Completion Rate
80%
Reduction in Service
Response Time
75%
Accuracy in Predictive
Maintenance
Customer Experience
India’s Leading Natural Gas Distributor adopts Digital Technology to transform Customer Experience (CX)
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Multichannel Communication
Scaling Smart Communications and 24x7 Service for a Leading Energy Provider
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Workforce Management
Achieving Field Workforce Experience Excellence with Digitization and Automation
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Powered by SmartIX
Transforming Data into Strategic Insights and AI
Experience the forefront of data-driven innovation in the gas industry with our cutting-edge SmartIX platform- powered by AI/ML. Tailored specifically for the data complexities, SmartIX utilizes pioneering AI and ML-driven analytics to empower gas providers with actionable intelligence. SmartIX transforms diverse data streams into strategic insights, enabling smarter decision-making and optimizing operational efficiency for sustainable gas management.
Customer Behavioral Analytics 
Complaints & Violations 
Smart Rebate & Program Management 
Smart Energy Disaggregation 
Energy Efficiency Be in the Know
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