Vertical - Specific & Connected
Customer (CX) and Workforce (WX) Experience
Industry Cloud Platforms
- Energy Transformation
- Water Conservation
- Energy Efficiency
- eMobility
- Net Zero
- ESG
Engage, Empower And Educate Billions Of People To Connect Into Energy, Water, And Telecom Providers Ecosystem
0 +
COUNTRIES
1.2 B+
PEOPLE
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Utility Providers
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AWARDS
0 +
Team Members
2.0 T+
Transactions
Energy Transformation
at its Finest
Powered By AI/ML
With our leading platforms and collaborative mindset, we are dedicated to building a resilient and sustainable energy ecosystem. Leveraging advanced technologies such as AI, ML, and IoT, we enable end-to-end energy transformation.
Our focus is on empowering energy customers, adopting modern technologies, optimizing field service management, and strengthening grid resiliency. As the energy landscape evolves with smarter grids, emobility, and renewables adoption grows, we drive the transition towards an intelligent energy future.
Smart Grid 2.0
Unlocking the Power of Intelligent Energy Management
Revolutionize the energy industry with Smart Grid 2.0 and grid modernization. By building platforms and integrating AMI, DERs, eMobility, VPPs, grid automation, DR, and customer& workforce platforms, we enhance efficiency, reliability, and sustainability.
Energy Efficiency
Platforms for Optimized Energy Consumption
Our comprehensive solutions cater to residential, commercial, builders, and all customer segments. Identify energy-saving opportunities, engage customers intelligently through analytics, offer rebates, programs, and provide insights on disaggregation and ways to reduce waste using advanced technology, and much more.
eMobility
Driving the Electric Vehicle Revolution with Connected Platforms
Seamlessly integrate electric vehicles into the grid through EV charging infrastructure. Optimize charging efficiency and ensure robust grid planning with our advanced platforms. Drive an intelligent customer and charging experience that empowers eMobility and a sustainable transportation future
Pioneering the Path to Net Zero
Transforming Energy and Water for a Sustainable Future with Connected Digital Platforms
By leveraging the latest technologies and offering end-to-end platforms, we are dedicated to building a net-zero world. We strongly believe in the power of Purpose and the Planet, and our platforms are built to support our vision. From renewable energy integration to intelligent water management, our platforms enable confident navigation of the complex energy and water transformation landscape.
Join us in shaping a future where energy and water resources are sustainable, efficient, and resilient. Together, let's create a better world for generations to come.
Driving
Water Conservation
Addressing water conservation and drought management is crucial, and our digital customer and workforce platforms, powered by AI/ML/IoT analytics, are here to help. Engage water customers through our platforms, enabling water waste reporting, violation tracking, leak alerts, and conservation programs.
Providers can efficiently manage reported violations, track follow-up actions and fines, identify conservation potential, target customers, and monitor performance.Together, let's achieve water conservation targets and create a sustainable water future.
Mobilizing People and Incentivizing Water Savings
We are committed to mobilizing people and incentivizing water savings through our digital platforms. Our platforms enable water waste reporting, issue leak alerts, and facilitate usage comparison for informed decision-making. Providers can offer rebate programs, provide savings tips, and drive water conservation initiatives.
Leveraging AI/ML/IoT Analytics for Complaints and Violations
Our digital platforms automate the process of receiving and managing reported violations and water waste incidents, streamlining the workflow in a single intuitive platform. Our AI/ML/IoT analytics enable comprehensive flow data analysis, detection of billing and rate anomalies, and usage trending for pattern analysis. With our end-to-end workflow management, we enhance the efficiency and effectiveness of investigations, ensuring swift and appropriate actions are taken.
Proactive Water Usage Tracking and Reduction
Empower customers to track and compare water usage, driving action and increasing water savings through education and awareness. Power packed with, customer reporting and analytics, we empower utilities to actively optimize water conservation efforts. Together, we can create a water-conscious society and drive meaningful change in our water usage habits.
The ESG Directive
Unlocking New Opportunities for Providers and People
Driving Environmental Responsibility Transforming sustainability efforts, our platforms track carbon emissions, drive energy savings, and promote water conservation. We empower providers to reduce emissions, enhance infrastructure resilience, and embrace solar energy, electric vehicles, and distributed energy resources for a greener future.
Driving Sustainable Practices We drive the transition towards a future that optimizes resources and enhances energy efficiency, mitigates drought impacts, and embraces a circular economy. Our platforms empower the adoption of DERs, battery storage, and a resilient water-energy nexus- promoting and driving sustainable practices
Enabling Efficient Governance Seamlessly integrate smart grid solutions, intelligent infrastructure management tools to enhance urban sustainability and elevate citizen experiences. Additionally, streamline regulatory compliance, enable data-driven decision-making, and ensure transparent and accountable operations with our digital governance platforms.
Proven and Trusted by 410+ Global Energy and Water Providers
#1 Global CX – Customer Experience, WX – Workforce Experience, IX – Intelligent Experience Platform
Powered By AI/ML/IoT
Industry’s #1 SmartWX Platform (Workforce Experience)
SmartWX is the #1 digital workforce experience (WX) platform for energy, water & gas providers, worldwide. Smart WX helps in intelligently managing the field operations to make the service experiences effortless for the end customers.
- Field Service Management
- Schedule and Dispatch
- Enterprise Asset Mgmt
- Tech-En-Route
- Location Intelligence
Industry’s #1 SmartCX Platform (Customer Experience)
SmartCX is the #1 digital customer experience platform for energy, water & gas providers, worldwide, that harnesses the power of digital to better address customer needs and build future-ready businesses.
- Energy Efficiency and Water Conservation
- Billing and Payments
- Multichannel Communication
- Smart Messaging ang Chatbots
- Advanced e-Mobility
Industry’s #1 SmartiX Platform (Intelligent Experience)
SmartiX is an AI and ML-driven analytics platform that empowers energy and water providers to discover customer and workforce insights across multiple data streams. Smart iX helps in automation of business processes with an in-depth analysis of data sets, specific to business use cases, to build intelligence by leveraging AI, ML, and IoT.
- Energy and Water Analytics
- Customer Behavioral Analytics
- In-Built IoT and AI Use Cases
- Complaints and Violations
- Program and Rebate Management
Connected Platforms for Successful Digital Transformation
Embrace the opportunities arising from the disruption in the energy and water ecosystem. At SEW, we lead the way towards a sustainable future with our connected platforms. Our end-to-end integrated solution covers a multitude of use cases, seamlessly connecting customers, field workers, and operations. Experience a future-proof digital transformation that ensures a seamless customer and workforce experience, Powered by AI/ML/IoT, paving the path to a sustainable and efficient tomorrow.
Empowering the Global Developers & Technology Team
Build to connect billions of people with energy and water providers
App Development
Utilize your expertise to build native apps and web portals for global energy, water and gas providers.
Documentation
Read our API documentation and step-by-step guides.
Extensions & Low Code Development
Work with clients to get them started on the SEW platform and solve their development needs.
Who We Are
We are Smart Energy Water. We partner with energy, water, and gas companies globally to deliver best-in-class Digital Customer and Mobile Workforce Experiences. Our cutting-edge solutions, powered by AI, ML, and IoT, enable utility providers be future-ready by harnessing the power of digital technologies.
Our StoryJoin the SEW Mission
“We are looking for Skilled Individuals to Help Us Shape the Future.”
Our Vision for the
New Decade
In the ten years, we will further our mission and achieve the goal of connecting billion people via SEW platforms. We will work hard to strengthen and diversify our capabilities to fully embrace innovative technologies and partner with global energy and water providers to achieve the sustainability agenda.
Read More
“ The next decade will be characterized by changes and opportunities " Deepak Garg Founder/CEO
Paridhi Gupta
Vice President at SEWFinding the Missing Piece of the Puzzle
Let's explore how digital platforms can play a pivotal role in achieving these ambitious sustainabil...
Harish Raju
Chief Product Solution OfficerRevolutionizing Customer Experience: The AI Advantage
It's a transformative journey where AI doesn't just meet customer expectations; it exceeds them, fos...
George Hunt
Chief Strategy Officer at SEWShow me the Carbon (…and the Money)
At the end it is about ‘Inspiring and Courageous Leadership’ and ‘Personal Credibility, Integr...
Brad Adamske
Chief Growth Officer, SEWInnovations in Customer Experience (CX) for Utilities: Keeping Up with the Times
Upgrading CX can be a daunting task, but with the right direction and efforts, it can lead to a true...
Loved by the Industry and Customers
The Future is AI.
The Future is 
Energy + Water, We Engage, Educate, Empower.
The WE3 Movement signifies a purposeful transition from 'I' to 'WE,' envisioning a transformative journey for Energy and Water. At WE3 Summit'24, we're unveiling new strategies to push sustainability forward with People + AI. Join us and meet thought leaders, disruptors, and changemakers; let’s converge to tackle pressing issues.
Join WE3 in California