With over a century of delivering electricity and water services to millions of customers each day, the utility industry is a model for efficiently delivering complex products and services at scale. Today’s emerging complexities within the utility industry have dictated the need for reliable, safe, and affordable services while balancing the need to reinvent how these services are delivered (all while keeping customers engaged).

Consider this-

The changes in how electricity is generated and delivered, and how these developments change the utility-to-customer & workforce relationship - are important to know.

Download this TMG surveyed whitepaper to understand how intelligent platforms impacts utility customer and the workforce experience by delivering actionable insights derived from analytics that keep both the utility and its customers informed, often in a predictive and real- to near-real-time context.