A leading 100-year-old US power provider, serving over 1.4 million homes and businesses, faced challenges with outdated legacy systems, siloed communication, and manual processes. These issues hindered workforce productivity and field service operations, making it difficult for the utility to scale. They needed a modern cloud solution to reduce costs, streamline operations, and gain insights into their field workforce.
Download the cases study to discover how they overcame these obstacles by adopting SEW’s Smart WX Platform with AI/ML-driven technology, transforming their field services lifecycle with digital innovation, intelligent automation, and enhanced workforce engagement.